CSI Fireplace & Chimney in Medford, NY Open now

Reviews about CSI Fireplace & Chimney

• ★ ★ ★ ★ ★

  March 31, 2020, by Justin McCarthy
  First Rate! Absolute best. Let me start by saying, I probably caught John on the worst possible day. His office connectivity was down - literally a CableVision issue - no phones, etc. Who hasn't had that happen? That stinks. Short story, that was the only downside of our interaction and definitely not his fault. John was the epitome of the kind of tradesman and human being you would want to invite into your home. Trustworthy, friendly, personable, skilled, thorough, respectful of you and your home, and confident enough to lay out a number of options and let you decide what's best for you. Lastly, he was clearly interested in finding creative ways to solve problems for me while being cost effective. Really. This is the guy that you bookmark to use every single time and hope he can do other things or refer you to people that provide the same caliber of quality for projects that he can't do. Quality usually hangs with other quality. Honestly, having a network of people like John can change your life for the better. I may be overstating slightly, but who hasn't had a horrible experience - cell company, cable company, airlines, etc. - that negatively impacted you for hours, even days later. Nobody likes to get taken advantage of by anyone, especially when it lingers. John is the opposite. He cleaned out my dryer vent, went over and above, showed me a bunch of really helpful things to think about when building a fire and how to care for my fireplace, including little tools to have if I felt like really nerding out (which I do). Even properly removed a rodent (he put on a respirator and told me about why you should always do that - good for you John). Bottom line: we should all be so lucky to work with a guy like John. His rate was very reasonable and that was the easiest check I ever wrote and I was happy to do it. Cutting corners is so typical, especially out here in Long Island, that when you find someone who does the opposite, you gotta thank your lucky stars. Thank you, John.